Last month I had some major technical issues. My beloved laptop stopped charging and had to go to the computer hospital, my phone randomly restarted itself, then used up all it’s memory, had some scheduled posts never post, messages from customers that I never received, a payment processor decline every single transaction that tried to […]

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This is so obvious and yet so overlooked! Clients often complain to me that they’re not getting what they want but when I ask them to tell me what they want they can’t answer. There is no way you’re going to be happy if you can’t decide what you want. To illustrate this, think about […]

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